The New Monthly Online Shop

Thank you for being a MyDelifresh customer, your support is fantastic, and we want to let you know about a few changes we are making to our home delivery service.

 

Over the past few months, we have been working on our roadmap to normality as the hospitality trade re-ignites. 

 

MyDelifresh has grown to be an integral part of our business, and we want to make the service even better. 

 

To improve your MyDelifresh experience, we have been developing a new service that will bring you the best field to fork experience possible.

 

Great excitement is going to release as our range of food will become even more extensive. We are adding some fantastic items we have been working on for some time along with your new MyDelifresh day becoming a Sunday.

 

Weekday deliveries will now end as we concentrate on creating the new Sunday service for our local customers and those afar (Newcastle & other areas across the UK your new delivery day will be Monday serviced by our courier partner DPD)

 

We will also be implementing tighter delivery slots for this day at the checkout to choose from and notifying you of your predicted arrival time.

 

Your delivery notifications will be sent via email on the Thursday before your Sunday delivery. For many, this is the best day to accept delivery, and we hope you agree that this will be a good choice. 

 

As well as the change in delivery options, we want to ensure our MyDelifresh customers continue to benefit from the close relationships we have with our growers. 

 

Selected seasonal food will be picked exactly from the farm to your order. 

A great example of this will be our local asparagus all the detial into how this will happen is explained on the above video.

 

The new MyDelifresh service will ensure the best possible food being selected direct from our growers that we work with daily for the ingredients our hospitality customers enjoy.

 

With thier arrival back into our business will bring even more choice and you can now enjoty the same food they use at home.

 

We hope you will enjoy the new service as we develop and transform into the NEW MyDelifresh - Just wait to see what we have planned to arrive over the next few months. 

 

See below for finer details

April 28th We will start the transformation to be the best seasonal shopping experience on the planet with the new Sunday delivery slots opening for you to be able to book your slot in front. 

 

On this date we will begin to migrate the web site into something exciting with new pages & more over the space of a few days. 

 

Every month on the 26th, our products, offers & lots of amazing things will be released for the month ahead - along with next months delivery slots open to be booked. 

 

May 7th - New range of products, offers and lots more being launched so make sure you log on during this date and add any new items to any orders you may have already placed.

 

Saturday, May 8th - This is our last regular week delivery date. 

 

Sunday, May 16th - This will be the first delivery date, followed by every Sunday onwards (slots will be limited, so make sure you book in front to guarantee a delivery slot.

 

Cut Off For Orders - All orders for delivery on a Sunday need to be placed by 5:00 am every Thursday. We do have limited slots however so if the full capacity is reached before our Thursday cut off the date will not be shown on the calendar at the checkout point. 

 

Order Additions - Cut off for any additions will be set to 5:00 am every Thursday for that Sundays delivery. We cannot add, amend, reduce or cancel an order after 5am On a Thursday, we cannot change the date of the delivery past this point either as all items are pre ordered in from the suppliers. 

 

Rewards - These are still active, and we will be launching some significant challenges so you can be rewarded even more. 

 

If you have any questions, please let our team know, and we will be happy to answer any questions you may have - let's enjoy the summer and get excited for the month ahead with MyDelifresh, the real Farm to Fork Experience delivered to your door.